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Part 4: Be careful what you ask for: Asking Follow-up Questions Correctly

Part 4: Be careful what you ask for: Asking Follow-up Questions Correctly

by Susan Salgy | Apr 13, 2018 | Usability Testing

In Part 1, we discussed the fundamentals of good task writing that apply to any kind of usability study.  In Part 2, we discussed the right way to write tasks for qualitative studies.   In Part 3, we discussed how to design tasks for quantitative studies.  Now...
Part 4: Be careful what you ask for: Asking Follow-up Questions Correctly

Part 3: Be careful what you ask for: Designing Tasks for Quantitative Studies

by Susan Salgy | Mar 19, 2018 | Usability Testing

In Part 1, we discussed the fundamentals of good task writing that apply to any kind of usability study.  In Part 2, we discussed the right way to write tasks for qualitative studies.  Now let’s look at how to design tasks for quantitative studies. When you...
Part 4: Be careful what you ask for: Asking Follow-up Questions Correctly

Part 2: Be careful what you ask for: Designing Tasks for Qualitative Studies

by Susan Salgy | Feb 16, 2018 | Usability Testing, User Experience

In Part 1, we discussed the fundamentals of good task writing that apply to any kind of usability study. Now let’s dial in on the right way to write tasks for qualitative studies. When you undertake a qualitative study, you are really looking to unearth problems...
Part 4: Be careful what you ask for: Asking Follow-up Questions Correctly

Part 1: Be careful what you ask for: designing the right tasks for usability tests

by Susan Salgy | Feb 12, 2018 | Usability Testing, User Experience

Failure for a UX researcher goes like this:  You test the usability of a client’s app or website, make discoveries, which lead to recommendations, which cause them to change things (or NOT change things) and then…  when they launch it into the real world,...
Getting valid results from your A/B test

Getting valid results from your A/B test

by Hayley Maidment | Feb 1, 2018 | CRO, Optimization Strategy, Usability Testing

The road to UX hell is paved with quick A/B test results.  Before you get too confident, let’s take a look at some of the factors that you need to consider before declaring a winner.

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